This post examines how the insurance industry is adapting to a rising tide of complex catastrophic and emerging risks. Leading carriers like Nationwide are doubling down on specialization.
Drawing on insights from Nationwide Senior Vice President Dawn Brost, we explain why generalist approaches are losing ground. Geographic and sector expertise are becoming mission-critical, and insurers and brokers need practical steps to manage exposures in today’s volatile risk landscape.
Specialization is the new imperative
The era of relying on broad, one-size-fits-all underwriting is fading. Losses from cyber incidents, climate-driven catastrophes, and social inflation are increasing in frequency and severity.
Insurers must now target capacity and talent to specific risks, jurisdictions, and client needs. Large undifferentiated blocks of capacity are no longer effective.
What’s driving the shift
Several intersecting trends are forcing insurers to re-think how they underwrite and price risk. These trends create a landscape where local nuance and subject-matter mastery matter more than ever.
Key drivers include:
Practical steps for insurers and brokers
Insurers should shift from volume-focused strategies to capabilities-focused strategies. This means hiring specialists, refining underwriting guidelines, and forming deeper local partnerships with brokers who understand jurisdictional nuances.
Precision in risk selection, pricing, and capacity allocation is now a competitive advantage.
How Nationwide is adapting
Nationwide’s approach offers a useful case study. Under Dawn Brost’s leadership, the company has embedded specialization across underwriting, claims, and actuarial teams.
The company has also added local broker partnerships to navigate patchwork regulations and liability exposures.
Concrete tactics include:
Looking forward: talent, data and tech
The future belongs to organizations that combine deep human expertise with advanced analytics and AI. This combination will amplify decision-making and help keep pace with evolving exposures.
Combining human expertise with AI
Data science and AI can accelerate risk segmentation, scenario testing, and claims triage. These tools must be guided by subject-matter experts who understand local exposures and causal mechanisms.
Nationwide emphasizes this hybrid model. Specialized teams are informed by robust analytics platforms.
For brokers and insurers, the practical takeaway is clear: build specialized talent pools and deepen local market partnerships.
Deploy data-driven tools that enhance — not replace — expert judgment.
Here is the source article for this story: Extreme Weather Emerges as Top Business Risk, With Billion-Dollar Disasters More Than Tripling in Five Years